Michael Grady

Michael Grady possesses extensive experience in IT management and support, currently serving as Team Lead for Endpoint Management at Invitae, overseeing regulatory compliance for a vast array of devices globally. With a background as an IT Engineer, Michael has led projects to enhance systems such as automated OS patching and has managed end-user issues effectively. Prior roles include Client Support Engineer at Coretelligent and Desktop Support Technician at Johnson & Wales University, where skills in troubleshooting and client needs evaluation were honed. Michael’s career began with positions such as Field Service Technician and Help Desk Intern, culminating in a Bachelor of Science in Technology Service Management from Johnson & Wales University.