Charles River Associates
Ricardo Torres is an experienced IT Service Delivery Specialist at Charles River Associates, with a career spanning from January 2018 to the present. Prior to this role, Ricardo worked as an IT Service Desk Associate at Metra Commuter Rail and as a Retail Sales Associate at Wireless Vision, where responsibilities included assisting customers with service activation, troubleshooting device issues, and managing store operations. Previous experience also includes a position as a Retail Wireless Consultant at U.S. Cellular, focusing on customer assistance and product repairs. Ricardo holds a Bachelor of Science degree in Network & Communication Management from DeVry University, completed in 2017.
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Charles River Associates
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Charles River Associates (CRA) is a global consulting firm specializing in litigation, regulatory, financial, and management consulting. We provide economic and financial analysis in litigation and regulatory proceedings and guide businesses through critical strategy and operational issues. Since 1965, clients have engaged CRA for our unique combination of functional expertise and industry knowledge, and for our objective solutions to complex problems. Headquartered in Boston, CRA has offices throughout the world.