Ricardo Torres

Ricardo Torres is an experienced IT Service Delivery Specialist at Charles River Associates, with a career spanning from January 2018 to the present. Prior to this role, Ricardo worked as an IT Service Desk Associate at Metra Commuter Rail and as a Retail Sales Associate at Wireless Vision, where responsibilities included assisting customers with service activation, troubleshooting device issues, and managing store operations. Previous experience also includes a position as a Retail Wireless Consultant at U.S. Cellular, focusing on customer assistance and product repairs. Ricardo holds a Bachelor of Science degree in Network & Communication Management from DeVry University, completed in 2017.