Hasan Taha Gündüz

Hasan Taha Gündüz is an IT Service Delivery Specialist at SITA, responsible for the reliability and quality of specific services and products, while also monitoring service performance metrics for optimization opportunities. Previously, as an IT Operations Engineer, Gündüz focused on system performance, security threats, and incident root cause analysis. Prior experience includes roles at Novartis as an IT Application Support Engineer, ensuring operational continuity and conducting audit reporting, and at CHANEL as an Assistant Project Manager and IT Support Engineer, where Gündüz led project teams and managed client expectations. Gündüz began the career as an IT Field Support Specialist at TMF, providing technical assistance and managing end-user hardware. Educational qualifications include a Bachelor of Health Science from Anadolu University and studies in English at Near East University.