Carla Ye

Carla Ye is a seasoned professional in data management and customer relationship management (CRM) across various prominent companies in the beauty and luxury sectors. Currently serving as the Senior Data and CRM Manager for APAC at Charlotte Tilbury Beauty since November 2021, Carla leads omni-channel CRM projects involving system migration and data integration across multiple platforms. Previous experience includes a role as Senior Manager of Data Activation & Consumer Engagement at 资生堂(中国)投资有限公司, where Carla optimized CRM solutions for luxury brands, and as Luxe Division CRM Manager at 欧莱雅, focusing on CRM strategies for multiple high-profile brands. Early career experiences include eCRM management at Pierre Fabre Group and assistant roles at prestigious organizations such as 历峰集团 and LVMH Perfumes & Cosmetics. Carla holds a Bachelor's degree in Electrical Engineering and Automation from Shanghai Jiao Tong University.