Charter
Alexandra Michell is an experienced professional with a diverse background in customer service and support roles. Currently serving as a Customer Success Manager at Charter since January 2017, Alexandra previously held various positions including Executive Assistant. Additional experience includes a tenure as a Program Support Clerk at Island Health and contracting work in writing and editing. Alexandra's earlier career features roles at CIBC as a Customer Service Representative and as a Sales Associate at La Vie En Rose, among other positions in retail management. Alexandra holds a Bachelor of Arts degree in English and Political Science from the University of Victoria, completed between 2012 and 2014, and attended Belmont Secondary School from 2004 to 2007.
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Charter
Charter, an award-winning IT solution and managed services provider, was founded in 1997 in Victoria, BC, Canada. We offer a comprehensive portfolio of innovative IT solutions, managed services, project delivery, and consulting services. Our mission is to align people, process, and technologies to build better organizations, enhance communication, boost operational performance, and modernize businesses. Our team of experts leverages a business architecture methodology and a human-centered design approach to drive successful digital transformations for our clients, unlocking new opportunities, generating value, and promoting growth. We provide knowledge and support that extends beyond our clients' businesses, empowering them to focus on their core operations. Forward, Together with Charter, achieving your possible. PODCAST: https://www.charter.ca/podcast