Michael Nicolas is an experienced process manager at Charter Communications since September 2019, focusing on driving process innovation within the Spectrum Store channel to enhance productivity and profitability. Previously, as a Service Delivery Analyst II, Michael supported 800 employees in achieving sales goals by completing strategic projects and delivering comprehensive business reports. At MasterCard from 2014 to 2018, Michael provided critical business intelligence for global sourcing initiatives and successfully completed a Six Sigma Green Belt project that halved the sourcing process wait time. Additional experience includes roles as a Finance Analyst at Estee Lauder Companies and a Reporting Analyst at Affinion Group, along with corporate treasury and research positions at GE. Michael holds an MBA in Finance from the University of Connecticut School of Business and a Bachelor of Arts in Finance from Sacred Heart University.
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