Elaine Ashley

Elaine Ashley has a diverse work experience spanning across different industries.

Starting in 2013, they worked as a PR Assistant at Awe Collective, where they managed 5 restaurant clients and advised them on PR strategies.

In 2014, Elaine joined Liberty Mutual Insurance as a Recruiting Coordinator, providing support to the recruiting team and managing logistics for interviews.

Elaine then moved on to Indeed.com in 2015, where they held various roles over the years. As a Client Success Specialist, they managed a book of business and acted as the primary contact for client inquiries. Elaine later became a Senior Client Success Specialist, consulting with Fortune 1000 clients and managing custom campaigns. Elaine also participated in an immersion program called Indeed Lead Associate to develop leadership skills.

In 2019, Elaine joined UKG (Ultimate Kronos Group) as a Manager of Customer Success, leading a team responsible for customer adoption and retention. Elaine later became a Senior Manager at the Director level, overseeing the services and support of all live customers on multiple product lines.

Most recently, in 2023, Elaine joined ChartHop as the Director of Customer Success.

Throughout their career, Elaine has collaborated closely with various departments and leadership teams to achieve organizational goals and improve customer experience. Elaine has managed teams, led engagement opportunities, and developed processes to address customer retention risks.

Elaine Ashley obtained a Bachelor of Arts (B.A.) degree in Mass Communication/Media Studies from the University of Delaware. No specific years were mentioned for their education.