Ross Dundlow

Ross Dundlow is an experienced executive with a strong background in operations planning, workforce management, and analytics. Currently serving as Vice President at Chartway Credit Union since July 2024, Ross previously held roles at PRA Group, including Vice President of Operations Planning and Analytics and AVP of Workforce Planning and Analytics from March 2021 to July 2024. At Regent University, Ross advanced from Manager of Admissions Workforce to Assistant Vice President, leading significant enhancements in enrollment processes and quality assurance from May 2016 to February 2021. Ross's career also includes a significant tenure at Verizon Enterprise Solutions as Operations Manager, where leadership led to top national rankings in various performance metrics, and earlier roles at Verizon focused on capacity management and operational support.