Ekanem Martina Asuquo

Customer Support Manager at Chatdesk

Ekanem Martina Asuquo has worked in various positions and industries throughout their career. From 2019 to the present, they have been employed at Chatdesk, where they started as a Data Analyst and later became a Quality Control Analyst. Currently, they hold the position of Customer Support Manager, responsible for recruiting and training US-based agents to provide quick and personalized responses to customer inquiries on social media platforms. These efforts have resulted in increased sales conversions and high customer satisfaction ratings.

In 2021, Ekanem also worked as a Social Media Intern at Oigetit Fake News Filter, where they gained experience in managing social media platforms.

Prior to that, from 2016 to 2019, Ekanem worked as a Laboratory Assistant at First Rivers Hospital. They resumed this role from 2012 to 2013 as well.

Overall, Ekanem's work experience showcases their versatility and expertise in customer support, data analysis, quality control, and laboratory assistance.

Ekanem Martina Asuquo obtained a Bachelor of Science (B.S.) degree in Biochemistry and Molecular Biology from Madonna University, Okija, Nigeria. Ekanem Martina attended this university from 2010 to 2014. Prior to that, they completed their high school education at Archdeacon Brown Education Centre from 2004 to 2010, focusing on science.

Furthermore, Ekanem Martina Asuquo pursued a Master's degree in Pharmacology and Therapeutics at the University of Nigeria, Nsukka, although the specific start and end year for this degree are not provided.

In terms of additional certifications, they obtained the "Fundamentals of Digital Marketing" certification from Google Digital Garage in March 2021.

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