Michelle Albers

Senior Pilot Launch Manager at Chatdesk

Michelle Albers has a diverse work experience in various industries. Michelle began their career as a Food and Beverage Intern at Lake Shore Country Club in 2012, where they gained experience as a Cabana Supervisor and formal dining room server. Michelle then worked as a Starwood Hotels & Resorts Externship Program participant in 2012, shadowing directors and supervisors in the Housekeeping Department at the Lombard Westin. In 2013, Michelle completed a Food and Beverage Internship at Aspen Meadows Resort, where they served guests in various settings and gained experience with the Micros computer system. From 2013 to 2015, they worked at Michigan State University, serving as the PR Coordinator for The School of Hospitality Business and subsequently as Co-Director of Events. In 2014, Michelle interned at Hillstone Restaurant Group during the summer. Michelle then joined Northstar Cafe as a Lead Service Partner from 2015 to 2018. Michelle's most recent experience includes working at CoverMyMeds from 2018 to 2022, where they held various roles such as Account Coordinator, Support Trainer, Senior Trainer, and Training Lead. Currently, Michelle is working at Chatdesk, joining as a Pilot Launch Manager in 2022 and later being promoted to the Senior Pilot Launch Manager role in 2023.

Michelle Albers has a Bachelor of Arts degree in Hospitality Business from Michigan State University. Prior to that, they attended Msgr. Hackett Catholic Central High School. Michelle also holds certification in ServSafe Food Handler, obtained in May 2012. There is no information available about the institution or the year they obtained the Techniques of Alcohol Management certification.

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