Jacopo Cévese is a Customer Success, Hospitality, and SaaS Leader with expertise in operational efficiency and organizational change. Currently serving as the VP of Customer Lifecycle at chatlyn since 2025, they previously held key roles including Head of Consulting Services at XING and Business Development Manager at Siteimprove. Jacopo's diverse experience also includes positions as a consultant at Prescreen.io and a BookingSuite Specialist at Booking.com. They took a brief hiatus as a stay-at-home parent from 2018 to 2019.
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