Ambroise Delafond

Ambroise Delafond serves as the Global Omnichannel & Client Director at CHAUMET since October 2015, overseeing the Omnichannel & Client Department which includes eCommerce, CRM & Clienteling, Data, and Client Services, while also leading omnichannel transformation initiatives. Previously, Ambroise held multiple roles at CHAUMET, including Global Omnichannel & Client Deputy Director and Head of Marketing & Communication for Europe, where responsibilities spanned media, events, merchandising, and visual merchandising. Prior experience includes a position as Global Head of CRM & Clienteling at LVMH, a CRM Project Manager role, and serving as co-chair for LVMH Pride France. Ambroise's earlier positions involved work in compensation & benefits management, junior strategy consulting, and e-commerce project management. Educational qualifications include a Master in Management from ESCP Business School and distinguished academic achievements from Lycée Marcelin Berthelot.