Olga Lucia Carrillo Gomez is an accomplished IT Business Process Integrator at Chazey Partners, with a robust history in various leadership roles including Jefe de servicio at SONDA and Líder de servicio at ARUS Tecnología + Información + Conocimiento. Olga's extensive expertise spans over 16 years, particularly in help desk administration, incident management, and change management. Certified in ITIL and holding multiple relevant qualifications, including the ITIL Managing Professional Transition Certificate, Olga excels in interpersonal relationship development, decision-making, and team collaboration. Olga's academic credentials include a degree in Systems Engineering from Universidad Nacional Abierta y a Distancia, complemented by various certifications in ITIL, ISO 20000, and COBIT.
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