Vanessa M.

Vanessa M. possesses extensive experience in operations management, with a focus on intelligent locker systems and customer experience enhancement. Currently serving as Gerente de Operaciones de Lockers at Chazki since March 2023, Vanessa previously held a similar position at Lok, achieving a 40% reduction in expenses while maintaining operational efficiency. Throughout a diverse career, Vanessa has developed and managed operations models across various companies, including UPAX, where substantial project management and personnel oversight were key responsibilities. Additional roles at Grupo Salinas and other organizations involved market analysis, customer experience improvement, and strategic research initiatives. Vanessa holds a degree in Relaciones Comerciales from Escuela Superior de Comercio y Administración, IPN, and has completed a diploma in Marketing and Market Research from Tecnológico de Monterrey.