Diego Lopez is a seasoned Operations Manager with experience in retail, restaurants, and gyms, as well as a strong background in marketing, including public relations and performance strategies. They have held various managerial roles, including at Grupo P. I. Mabe, Smart Fit, and Haagen Dazs, where they developed and implemented marketing strategies and operational processes. Diego earned a Bachelor’s degree in Marketing from Tecnológico de Monterrey and has continuously worked to enhance customer success and team performance throughout their career. Currently, Diego oversees operations and customer success at Total Pass, managing a significant user base and implementing KPIs.
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