Kelly Bawihtlung is an experienced operations professional with a significant background in customer service and team leadership. Since April 2013, Kelly Bawihtlung has served as the Operations Team Lead at CheapOair, where responsibilities include overseeing operational processes and leading teams to enhance customer satisfaction. Prior to this role, from September 2010 to April 2013, Kelly Bawihtlung held the position of Service Director for United Airlines at IBM, contributing expertise in service management and customer relations.
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