Katrina Brooks is an experienced manager in talent development and engagement, currently working at Chedraui USA since August 2021. Previously, Katrina held various roles at Smart & Final from December 2013 to August 2021, including Area Trainer and Service Manager, and worked as a Customer Service Representative/Bookkeeper at VONS from April 2011 to December 2013. Katrina's educational background includes a Bachelor of Business Administration with a focus on Organizational Leadership from UMass Global, alongside an Associate of Arts degree and a Retail Management Certificate from Cerritos College, as well as a Business Essentials Certificate from Cerritos College and coursework from the University of Cambridge.