Rebecca Kershaw

Rebecca Kershaw has a diverse work experience starting with their role as a Student Ambassador at Junior Achievement USA from September 2008 to June 2010. In this role, they had the opportunity to shadow professionals in different industries and represent Junior Achievement at various events.

Rebecca then worked as a Social Media/Communications Intern at Peninsula Museum of Art from April 2015 to May 2015. During this time, they managed social media accounts, expanded outreach, and built relationships with artists and the community.

After that, they joined Taproot Foundation as a Marketing Manager from June 2015 to December 2015. Here, they provided nonprofits with skilled volunteers and managed communication projects with clients and stakeholders.

In 2016, Rebecca started working at Cheetah in multiple roles. Rebecca began as an Account Executive, where they consistently exceeded customer acquisition and revenue growth targets, crafted sales plans, and identified customer requirements.

Rebecca then took on the role of Customer Success/Accounts Payable Manager, where they managed a customer service team, implemented proactive outreach initiatives, and established customer success frameworks.

Next, they worked as an Operations Manager, partnering with vendors to improve out-of-stock rates, providing operational training and equipment, and growing sales.

Rebecca also served as the Manager of Market Operations and Analytics, where they identified process gaps, increased productivity and customer retention, and improved order fill rate and product quality.

Additionally, they worked as a Category Manager/Buyer, sourcing products from vendors, building vendor relationships, and improving margins.

Rebecca's last role at Cheetah was as a Customer Success-Operations/Dispatch Manager, responsible for managing communication processes, overseeing the dispatch team, and implementing process improvements.

Throughout their work experience, Rebecca showcased their skills in HR, operations management, customer success, marketing, and communications.

Rebecca Kershaw pursued their education in a chronological order. In 2010, they enrolled in Saint Mary's College of California where they obtained their Bachelor of Science (BS) degree in Business Administration in 2014. Following this, from 2014 to 2016, they furthered their education at the same institution and completed their Master of Business Administration (MBA) degree. In 2015, they participated in the BiMBA Business in China Program at Peking University, focusing on the Doing Business in China program.