Mohamed Malouki

Mohamed Malouki is an experienced technical support and implementation specialist currently working for Chemical Safety Software since April 2025, where responsibilities include providing customer service and diagnosing technical issues related to databases and mobile applications. Prior to this role, Mohamed served as a Technical Business Analyst and Software Product Specialist Level 3 at The Cobalt Company from February 2021 to 2025, leading requirements gathering sessions and offering technical support for SaaS products. Before that, Mohamed worked at Apple from July 2016 to November 2020, starting as a Technical Specialist and advancing to Technical Expert, where responsibilities included diagnosing product issues, performing hardware repairs, and mentoring colleagues. Mohamed holds a Bachelor's degree in Information Systems and Operations Management from George Mason University, earned between 2016 and 2020.