Jennifer Proulx Ma

Jennifer Proulx has a diverse work experience in the healthcare industry. Jennifer is currently working at CHEO as the Vice President of Child Development & Community Services, a role they have held since February 2023. Prior to this, they served as the Director of Integrated Care Delivery at CHEO from March 2019 to February 2023.

In addition to their work at CHEO, Jennifer has also been involved with the Canadian College of Health Leaders. Jennifer has been serving as the Ontario Co-Director on the Board of Directors since June 2019.

Before joining CHEO, Jennifer worked at the Champlain Local Health Integration Network (LHIN) as the Director of Home Care Quality & Contracted Provider Accountability from May 2017 to March 2019.

Jennifer also has a history of involvement with the Canadian College of Health Leaders, specifically the Eastern Ontario Chapter. Jennifer has held various leadership roles within the chapter, including Chair, Vice Chair, and Executive Committee Member from 2011 to 2018. Jennifer was also the Chair of the Awards Committee from 2012 to 2014.

Prior to their work at the Champlain LHIN, Jennifer served as the Director of Quality and Program Evaluation at the Champlain Community Care Access Centre (CCAC) from August 2013 to May 2017.

Jennifer's career began at The Ottawa Hospital, where they held multiple positions from 2002 to 2013. These positions include Acting Director of Quality and Patient Experience, Manager of Quality and Patient Experience, Quality Improvement Coordinator, Program Analyst, and Program Evaluator.

Additionally, in 2007, Jennifer worked as a Co-Consultant for the Champlain LHIN, co-authoring a business case for the establishment of a Champlain Region Youth Treatment Residential Facility. This project involved conducting literature reviews, drafting a business proposal, and meeting with stakeholders.

Overall, Jennifer Proulx has a breadth of experience in healthcare leadership and has made significant contributions in various organizations throughout their career.

Jennifer Proulx MA, MHA, CHE has a diverse education history. Jennifer first attended Carleton University, where they obtained a Bachelor of Arts Honours degree in Psychology from 1995 to 2000. Jennifer then pursued a Master's degree in Psychology at the same institution from 2000 to 2002. Continuing their education in healthcare administration, Jennifer attended the University of Ottawa from 2006 to 2009, earning a Master's degree in Health Administration. In 2009, they further enhanced their expertise by completing an Improvement Advisor program in Quality Improvement from the Institute for Healthcare Improvement (IHI). Additionally, Jennifer holds a certification as a Certified Health Executive (CHE) from the Canadian College of Health Leaders.