Sophie Ngo is an accomplished professional with extensive experience in sales operations and business development. Currently serving as a Sales Operations Manager at Cherokee Federal since November 2022, Sophie has previously worked as a Senior Corporate Development Analyst at RIVA Solutions, Inc. from February 2021 to April 2022, where significant contributions included leading a Salesforce implementation and streamlining business operations. Prior tenure at Northrop Grumman spanned several years in various roles, including Business Development Operations Lead and Analyst, focusing on budget and pipeline analysis, data visualization, and operating procedures. Educated at the University of Virginia with a Bachelor's degree in Economics and Media Studies and a Master of Science in Commerce from the UVA McIntire School of Commerce, Sophie has developed a strong foundation in both marketing and management.