Charles Edgehill is a skilled IT professional with extensive experience in service desk operations and hardware support. Currently serving as a Service Desk Analyst II at Chesapeake Utilities Corporation since April 2023, Charles previously held the position of Service Desk Team Lead at IBM from June 2022 to June 2023. Prior roles include Hardware Support Team Lead at Innovative Technology Solutions, LLC from December 2016 to April 2021, IT Asset Auditor at ARHC Eworks in 2013, and Field Service Engineer at Unisys Technical Services from March 2007 to May 2013. Charles holds an A+ Certification in Computer Engineering from Computer Career Center, completed in 2004, and a High School Diploma in Music from Hempstead High School, awarded in 1998.
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