Kristoffer Louie Balinang

Kristoffer Louie Balinang is an experienced IT professional currently serving as an IT Operations Support Analyst at Chevy Chase Trust since July 2023, overseeing job schedules and providing hands-on system support. Prior experience includes working as a Technical Product Support Specialist at Laerdal Medical, where Kristoffer provided technical assistance for medical products and coordinated hardware repairs. As a Technical Support Analyst at Laerdal Labs D.C., Kristoffer maintained stakeholder relationships and ensured HIPAA compliance while conducting technical meetings. Kristoffer began a career at Cvent as a Service Desk Engineer and later as a Service Desk Associate, where responsibilities included training and supporting users. Early experience included an internship at Technomics, Inc. Kristoffer holds a Bachelor of Science in Information Systems from Virginia Commonwealth University, completed in May 2017.