Chris Maas is a seasoned professional with over 20 years of experience in retail distribution and e-commerce operations. Currently serving as the Sr Director of FC Operations at Chewy, they manage order fulfillment across five fulfillment centers in the US, overseeing a team of more than 3,000 associates. Chris holds a Master of Arts in Organizational Management and has held various leadership positions at Amazon and Target, where they implemented process improvements and led large teams. They are also an engaged community volunteer, contributing to multiple local organizations.
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