Valerie C.

Senior Customer Care Process Specialist

Valerie C. is a dedicated customer service professional currently serving as a Customer Service Voice Representative at Chewy since June 2023, recognized as the inaugural recipient of the July 2024 Customer Experience Award for outstanding service. Valerie is also a member of the 2024 Culture Coop internal Engagement Council, consistently delivering exceptional service with an average call quality score of 109. Previously, Valerie has held various roles including Social Media Manager at Medieval Times, Communications Supervisor at Six Flags, and freelance photographer, building a portfolio in the DFW Metroplex. Valerie's career began with a role as a Staff Writer at The News-Register and includes experience as a Retail Sales Associate at Gap Inc. Valerie holds a High School Diploma from Keys Gate Charter High School and has attended Dallas College North Lake Campus.

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