Chicago Housing Authority
Michelle Kelly has extensive experience in customer support and operations, currently serving as a Senior Customer Support Representative at CoinFlip and a Call Center Support Representative at the Chicago Housing Authority since March 2024. Previously, Michelle held various positions, including Senior Customer Experience Specialist at Kaiyo, where responsibilities included cross-functional collaboration to enhance customer service and the implementation of new services. Additional roles include operations support at a stealth startup, seller services at Vivid Seats LLC, and enterprise support at Uber. Michelle's background showcases a strong ability to troubleshoot, train others, and maintain high customer satisfaction standards across multiple industries. Education includes a Trade Certificate in Computer Systems Networking from the Computer Systems Institute and a focus on Computer Science from Dunbar Vocational Career Academy.
This person is not in any teams
This person is not in any offices
Chicago Housing Authority
2 followers
CHA helps build strong, vibrant communities throughout the city in partnership with a host of key stakeholders. As the largest owner of rental housing in Chicago, CHA provides homes to more than 50,000 families. CHA has almost 9,600 senior apartments and more than 7,000 units of family housing. It also oversees 37,000 Housing Choice Vouchers that allow low-income families to rent in the private market.