Danielle Joy Balcita

Danielle Joy Balcita is a dedicated professional with diverse experience in customer service and human resources. Currently employed as a Barista at Starbucks since August 2023, Danielle excels in delivering exceptional service in high-volume environments while preparing customized beverages and food items. Danielle has held various roles, including a Human Resources Intern at The Will Group, where responsibilities included updating internal databases and creating filing systems. Previous positions encompass significant experience as a Barista at Espresso Royale Coffee and Tenko Tea, and a Food Service Worker at Taco In A Bag, all emphasizing customer satisfaction and operational efficiency. Danielle also served as the Chapter Diversity, Equity, and Inclusion Chairwoman for Phi Mu Fraternity and gained social media skills as a Marketing Intern at Community TV Network. Danielle holds a Bachelor's degree in Psychology from the University of Illinois Urbana-Champaign, completing studies in 2023 after graduating from Whitney M Young Magnet High School in 2019.