Jerome Miller-Whyte

Jerome Miller-Whyte has a diverse work experience in various roles and industries. Jerome started their career as a Computer and POS Technician at Vitabyte Inc., where they repaired and installed hardware for customers. Jerome then worked as a Student Technician at Oakwood University, providing technical support and maintenance for computers on campus.

After that, Jerome joined AT&T as a Customer Service Representative, assisting customers with troubleshooting and wireless accounts. Jerome then transitioned to LG Electronics, where they were part of the first Smart Phone support team, resolving hardware and software issues for smartphones and other devices.

Jerome then worked at NASA via Hewlett Packard Enterprise Services, providing support and monitoring for the Security Monitoring Data Center Operations. Jerome then joined AT&T again, serving as a Sr. Security and Reporting Project Manager, creating reports on historical statistics, security auditing, and vulnerability assessments.

Following that, Jerome worked at SunTrust Bank as a Sr. IAM Project Manager, leading projects under the Identity Access Management program. Jerome then joined Fiserv, first as a RPA Implementation and Delivery Project Manager, and later as the RPA Tools and Technology Lead, responsible for automation methodologies and technology matters.

Currently, Jerome is working at the Chick-fil-A Corporate Support Center as a Lead Automation Engineer. Jerome collaborates with various departments, supports staff and operators, and drives efficiency through automation and emerging technology efforts.

Overall, Jerome has a strong background in automation, project management, and technical support, with experience in diverse industries such as banking, telecommunications, and technology.

Jerome Miller-Whyte's education history includes a Bachelor's of Science degree in Information Technology from Oakwood University. Jerome also attended Greater New York Academy High School, although the specific degree and field of study are unknown. In addition to their formal education, Jerome has obtained several certifications, including Scrum Fundamentals Certified (SFC) from Udemy and various certifications from LinuxAcademy.com, such as DevOps Essentials, Introduction To The Linux Academy, Linux Essentials Certification, and OpenStack Essentials. The exact dates of obtaining these certifications are not provided.