Ki'Undra Hayward

Ki'Undra Hayward is an accomplished professional with extensive experience in quality management and engineering. Currently serving as Product Lead for the Quality Management System at Chick-fil-A Corporate Support Center since July 2022, Ki'Undra previously held several pivotal roles at GE Appliances, a Haier company, from 2014 to 2022, including Senior Advanced Quality Engineer, Product Quality Leader, and various positions within the Operations Management Leadership Program (OMLP). Key responsibilities encompassed leading quality initiatives, collaborating with cross-functional teams, and implementing process improvements to enhance product quality and reduce defects. Educational qualifications include a Master’s Degree in Engineering Management from The University of Tennessee at Chattanooga and a Bachelor’s Degree in Electronic Engineering Technology from Fort Valley State University. Ki'Undra's background also includes internships and early career roles that contributed to a solid foundation in engineering and quality assurance.