Nancy Easterling currently serves as the Director at Chick-fil-A Corporate Support Center, where responsibilities include leading strategy and insights, continuous improvement, and operations for Customer Support & Recovery. Previous roles include Senior Vice President - Mortgage CRA Strategy Executive at Fifth Third Bank, where a comprehensive CRA Lending Strategy was developed, and Chief Financial Officer at OnSyte Performance, focusing on business transformation and financial projections. Additional experience includes senior leadership positions in business development at Bank of America and customer account management at Fannie Mae. Education includes an MBA in Global Business from Georgia Institute of Technology and a Bachelor of Arts from The University of Georgia.
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