Ahmed Ahmed

Ahmed Ahmed is a skilled customer support professional with a diverse background in technical assistance and administrative roles. Currently serving as a Customer Support Analyst I at Children's Health since February 2023, Ahmed previously worked as a Technical Customer Care Specialist I at Cox Automotive Inc., where responsibilities included addressing customer inquiries and managing issues via a CRM ticketing system. Prior experience at iPayment, Inc. involved testing and documenting software errors, collaborating with the IT manager, and providing user training. Early in Ahmed's career at Pearl Trading Inc., responsibilities included creating Remote Desktop access and troubleshooting network issues. Ahmed holds a Bachelor's in Science with a focus on Network Communication from Devry University, completed in 2010.