Children's Medical Center of Dallas
Kevin Batey has extensive experience in help desk support, specializing in software and hardware issues across various organizations. Currently serving as a Help Desk Support Specialist Tier II at Children's Health since August 2016, Kevin provides support for the EPIC system and related software, utilizing the IBM TSRM ticket system. Previous roles include Help Desk Specialist at Kforce Technical Staffing and HCL Technologies, where Kevin focused on resolving issues for Quest Diagnostics and Children's Health. Kevin's career also includes positions at Quest Diagnostics as a Help Desk Analyst, and various support roles at Bank of America, Overhead Door Corporation, and Lennox International. Kevin holds a BS in Computer Science from the University of Central Oklahoma.
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