Charlotte Rouse

Charlotte Rouse is a skilled professional with diverse experience in human resources and customer relationship management. Currently serving as a Customer Relationship Management Executive at Chill since December 2022, Charlotte develops and executes data-driven marketing campaigns focused on analyzing customer behavior and optimizing campaign performance. Prior experience includes roles as a Human Resources Specialist at Peaks & Plains Housing Trust, where responsibilities included supporting HR projects and managing payroll, and a Recruitment Specialist at San Carlo Restaurant Group, overseeing the hiring process. Additionally, Charlotte has held HR positions at Amazon and GXO Logistics, providing employee engagement support and managing HR operations for large workforces. Charlotte began their career as a Regional Human Resources Associate at XPO Logistics, managing operations across numerous sites in the UK.