Neil McGhee

Neil McGhee has significant experience in the railway and air traffic control sectors, accumulating expertise in operations, customer service, and competency management. Since June 2013, Neil has served as the Competency Manager for Customer Services at Chiltern Railways, overseeing the competency management system for Train Managers and Dispatchers. Earlier roles include Station Manager responsible for safety and security, General Manager at London Midland, and Regional Operations Manager at First Great Western, where leadership of a cross-functional team was a key responsibility. Neil's background also includes positions as Customer Service Manager and Senior Conductor Manager, focusing on service improvement and operational efficiency. Prior to the railway industry, Neil worked at NATS as an Air Traffic Control Operations Office Manager, managing daily operational challenges. Educationally, Neil attended The Glasgow Academy from 1981 to 1987.