China Bank
Lara Luzel Espino has extensive experience in the fields of customer service and sales support, having worked in various roles such as Cards Quality Assurance Officer, Sales Support Unit Head, and Sales Fulfillment and Quality Assurance Unit Head. Lara Luzel has a background in Broadcast Communication and Mass Communication/Media Studies from Polytechnic University of the Philippines. Their professional history includes positions at China Bank PH, Metrobank Card Corporation, GMA Network, Inc., and contactcenter.com. Lara is dedicated to ensuring customer satisfaction, enhancing customer care channels, and improving service standards in all aspects of their work.
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China Bank
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China Banking Corporation is a commercial bank. The Company's segments include Lending Business, Retail Banking Business, Financial Capital Markets and Investments, and Others. Its Lending Business segment offers lending, trade finance and corollary banking products and services to corporate and institutional customers, as well as selected middle market clients. Its Retail Banking Business segment offers retail and commercial loans, individual and corporate deposits, overdrafts and funds transfer facilities, trade facilities and all other services for retail customers. Its Financial Capital Markets and Investments segment provides money market, trading and treasury services, as well as advisory and capital-raising services to corporate clients and wealth management services. Its Others segment offers trust and investment management services, asset management, insurance brokerage, credit management, thrift banking business, operations and financial control, and other support services.