Shiela May Encinas

Shiela May Encinas currently serves as a Channel Manager at China Bank PH, overseeing the technical aspects of branch cash operations and providing marketing support while supervising customer relations assistants. Prior experience includes a position as a Service Officer at RCBC, where responsibilities encompassed ensuring compliance with regulations, managing cash handling, and contributing to business growth. Shiela also held roles as a Service Associate in both new accounts and teller functions at RCBC, focusing on customer service and transaction management. Additionally, experience as an English Second Language Teacher at 51Talk involved organizing coursework and assessing student progress. Shiela holds a Bachelor of Business Administration in Business Management from Lyceum of the Philippines University.