Agnese Zirne

Agnese Zirne has extensive experience in customer service within the airline and travel industry, currently serving as a Customer Service Supervisor at China Southern Airlines since November 2012, where responsibilities include overseeing the reservations department in London, managing customer inquiries, and organizing sales workflows. Prior roles include Customer Service Executive at China Southern Airlines, Customer Contact Centre Representative at Hong Kong Airlines UK, and Customer Service Specialist at airBaltic Corporation, demonstrating a strong background in handling customer inquiries and supporting travel agencies. Agnese began the career as a Travel Agent at Travel Agency Gorbants, focusing on sales and itinerary organization. Agnese holds a Bachelor's degree in International Business from Latvijas Universitate, completed in 2011.