Elaine Randiki

Elaine Randiki is a dedicated professional with extensive experience in customer operations and support. Currently a member of Women of Customer Success and serving as the Senior Customer Operations Team Lead at Chipper Cash, Elaine excels in quality assurance and BPO support, ensuring high customer satisfaction and operational efficiency. Previous roles at Bolt demonstrated strong leadership in customer support, focusing on performance improvement and collaboration across departments. Elaine holds a Bachelor of Business Management from Moi University and is pursuing a Diploma in Professional & Digital Marketing from the Chartered Institute of Marketing.