Choice Hotels
Mark H has over 17 years of experience in vendor management and customer service, currently serving as the Director of Vendor Management at Choice Hotels International since February 2014. In this role, Mark H has strategically scaled the global outsource vendor landscape, enhancing performance for customer service and technical support programs that contribute to over $300 million in annual revenue. Previous positions include Manager of Sales and Vendor Performance at Choice Hotels International, where oversight of contact center vendor management took place, and Vendor Manager/Business Analyst at AAA Club Partners, where efforts in vendor partnerships and cost savings were realized. Mark H began a career in operations management at eTelecare Global Solutions, overseeing over 200 tech support representatives. Mark H holds a Bachelor of Applied Science degree in Business Administration and Management from Grand Canyon University.
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Choice Hotels
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Choice Hotels International, Inc. is an American hospitality holding corporation based in Rockville, Maryland, in the United States. On ChoiceHotels.com you can book hotels for your business trip or meeting, find a leisure hotel for your weekend getaway family vacation, or even a welcomed stop along the road. Our hotel brands range from Cambria®Hotels & suites®, to our iconic Comfort Inn® and Comfort Suites®, Sleep Inn®, Clarion® hotels, Clarion Point® hotels, Quality Inn®, Econo Lodge® and Rodeway Inn® hotels. You’ll also find extended stay hotels like WoodSpring Suites®, MainStay Suites® and Suburban Extended Stay Hotel® brand hotels that help you feel more at home while you are away for longer stays. Finally, let the destination reach you at the Ascend Hotel Collection® member hotels, which are our one-of-a-kind, upscale hotels committed to connecting you with the local flavor of the area you are visiting.