Crystal Florey Helms

Crystal Florey Helms is an experienced healthcare professional with a focus on claims management and insurance within the healthcare industry. Currently serving as the System Director of Claims and Provider Insurance at CHRISTUS Health since September 2018, Crystal supervises a team responsible for administering the PL/GL claims program across multiple ministries. Prior to this role, Crystal held various positions at CHRISTUS Trinity Mother Frances Health System for over 23 years, culminating in the capacity of Administrative Director of Claims Management and Ethics Liaison. Crystal's extensive background in clinical coordination and nursing, combined with an educational foundation in Registered Nursing from the University of Texas at Tyler, underscores a strong dedication to patient care and operational efficiency in healthcare settings.