Lenesto Page has extensive work experience in technical account management and customer support roles. Currently, they work as a Senior Technical Account Manager at Chronosphere since April 2021. Prior to that, they held the same role at Puppet from July 2020 to April 2021.
Before transitioning into account management, Lenesto worked as a Technical Account Manager at Mirantis from March 2020 to July 2020. In this role, they managed three fortune 500 companies, ensuring their success with the Mirantis product suite through support management, project timelines, and training.
Lenesto also has experience in technical support engineering. Lenesto served as a team lead for the Docker Enterprise Support team at Docker, Inc from March 2017 to July 2020. In this role, they handled more challenging cases and served as a mentor to new hires. Lenesto also interviewed potential colleagues.
Prior to that, Lenesto worked as a Hadoop Support Engineer at Hortonworks from November 2014 to March 2017. Lenesto provided support to customers, diagnosed and fixed Hadoop-related issues, and troubleshooted the Hortonworks Data Platform.
Lenesto started their career as a Cloud System Engineer at Data Tactics Corporation in August 2012. Lenesto served as a team lead for a government cloud installation, managing a team of engineers, and communicating progress with directors and military officers.
Before that, Lenesto worked as an Information Assurance Specialist at General Dynamics from February 2011 to August 2012, and as a Senior Field Service Technician at General Dynamics Information Technology from November 2009 to March 2011.
Lenesto has previous experience as a Health Inspector at Mecklenburg County from January 2007 to June 2009, and as an Environmental Engineer at Kleinfelder from November 2005 to January 2007. In this role, they conducted air quality tests, performed soil tests, and evaluated the strength of concrete for construction purposes.
Lenesto Page has a Bachelor's degree in Biology from the University of North Carolina at Pembroke, obtained between 2001 and 2006. Additionally, they have several certifications, including Docker Certified Administrator from Docker, Inc (obtained in March 2018), Mapr Certified Hadoop Professional: Administrator from MapR Technologies (obtained in September 2014), and CCAH certification from Cloudera (obtained in December 2012). Lenesto also holds certifications in Network + from COMPTIA, RHCSA from Red Hat, and Security + from COMPTIA, although the specific dates of obtaining these certifications are not provided.
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