Scott Floman is a Senior Technical Writer/Product Owner at Chubb, where they create and maintain content for internal and partner administrators and establish a cohesive voice within product interfaces. Previously, they held positions at KWI as a Technical Content Manager and at Microsoft as a Senior Technical Writer, where they led user assistance teams and contributed significantly to product documentation. Scott’s early career includes roles as a Technical Writer at Information Builders and a Programmer/Database Administrator at Elsevier Science, where they managed application development and authored user guides. Scott earned a Bachelor of Science in Management Information Systems/Marketing with an English minor from the State University of New York at Albany.
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