CIAL Dun & Bradstreet
Leonardo Almeida has extensive experience in project and process supervision, currently holding the position of Project and Process Supervisor at CIAL Dun & Bradstreet since February 2019. Previous roles at the same company included Project and Process Analyst and Customer Service Analyst, where responsibilities encompassed managing large client portfolios, enhancing process efficiency, and supporting order management. At Aboissa Commodity Brokers, Leonardo served in the After Sales department, successfully reducing contract cancellation rates through effective conflict resolution. An MBA candidate at USP/Esalq with a focus on Project Management, Leonardo also holds a Bachelor's degree in International Relations from Universidade Paulista. Proficient in Salesforce, Leonardo brings a strong background in customer relations and process improvement.
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CIAL Dun & Bradstreet
CIAL Dun & Bradstreet is the leading risk decisioning and commercial data provider in Latin America, with comprehensive insights on 60M+ companies throughout the region and 460M+ across 245 countries. CIAL is transforming credit and supplier risk decisioning through a powerful SaaS platform paired with unparalleled data, designed to streamline key business workflows. We provide governments, non-governmental organizations, and businesses of all sizes with solutions that enable them to make decisions with confidence. Our database of 300+ million businesses augmented with more than 25,000 modern sources of dynamic information sets us apart from the competition and allows us to provide crucial credit data and custom-built solutions for Latin American businesses large and small.