CIBC
Allison Luyks is an experienced professional in employee technology and service management, currently serving as Senior Director of Employee Technology Delivery & Adoption at CIBC since January 2015. Prior to this role, Allison held several leadership positions at CIBC, including Director of Contact Centre Channel Optimization and Director of Quality Assurance. With a background at Hewlett-Packard from April 2007 to December 2014, Allison was a Senior Manager in Production Application Support and managed critical services related to capacity and availability. Earlier experience includes serving as ITIL/ITSM Global Process Owner for Capacity & Availability Management at Hewlett-Packard. Education includes attendance at George Brown College.
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CIBC
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The Canadian Imperial Bank of Commerce, commonly referred to as CIBC, is one of the "Big Five" banks in Canada.