Jane Yuen is an accomplished executive with extensive experience in the financial services sector, currently serving as the Head of Enterprise Channels at CIBC since April 2014, where Jane oversees the Enterprise Digital, Client Care, and Contact Centre teams, focusing on digitization and AI integration. Prior to this role, Jane held several leadership positions at BMO Financial Group, including Senior Vice President of Personal and Business Banking Technology and Head of Retail and Commercial Lending Operations, where Jane managed a team of over 350 and was responsible for business performance and risk management. Jane's educational background includes an Advanced Management and Leadership degree and an MBA from the Rotman School of Management, as well as a dual degree in Chemical Engineering and Biochemistry from Queen's University.
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