Dorothy Grace Subang

Dorothy Grace Subang is a skilled professional with extensive experience in customer success, content writing, and technical writing. Currently serving as a Bid Specialist at Cielo Talent since August 2025, Dorothy previously held the role of Senior Content Writer at Cognizant, where the focus was on creating user-centric Help Center articles for a leading video streaming platform. A freelance Technical Writer for a Funeral Tech platform, Dorothy crafted How-To Guides to support end-users. Additionally, roles as Client Relations Specialist, Customer Success Specialist, and Virtual Assistant highlight Dorothy's expertise in engaging with clients, resolving customer issues, and enhancing content quality across various platforms. With a Bachelor's Degree in Development Communication from the University of the Philippines, Dorothy combines a solid educational foundation with versatile industry knowledge.