Catherine Berrios is a seasoned professional in healthcare operations with extensive experience in provider contracting and patient services. Currently serving as the Network Operations Lead at Cigna since August 2022, Catherine's role at CarePlus Health Plans, where Catherine has worked since December 2010 as a Provider Contracting Professional, involves assisting in the contracting of physicians, generating contracts, and providing financial summaries and explanations. Catherine has previously held positions such as Senior Verification Representative, where training and hiring new associates were crucial responsibilities, and as a Patient Services Coordinator at Conviva Care Center, where coordination of educational programs and patient relations were emphasized. Earlier experience as an Office Administrator at Snapper Creek Medical involved processing authorizations and managing patient accounts. Catherine holds a Master's degree in Business Administration and Management, as well as degrees in Psychology and Business, all from Florida International University.
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