Jeffrianto Taip

Jeffrianto Taip currently serves as a Claim Supervisor at both Cigna Healthcare and CIGNA International Health Services, roles held since March 2023, while also maintaining a position as a Senior Client Care Specialist at Cigna Health Benefits since May 2015. In the latter role, Jeffrianto is responsible for handling escalation and complaint cases, performing analyses on turnaround time and client satisfaction, and leading a team of 12 towards productivity and accuracy goals. Previous experience includes serving as a Junior Site Supervisor at K.M. Chia Sdn Bhd, where project management and site supervision were key responsibilities, and an Internship Trainee at bp. Jeffrianto holds a Bachelor's Degree in Finance from the University of Selangor and has a foundational background in Mechanical Engineering.