Heather Norie

Heather Norie has been working in the healthcare industry for over 20 years. Heather currently holds the position of Program Operations Manager at Cigna Health Benefits, where Heather utilizes their nursing background to implement clinical and critical thinking into driving program operations and process development. Prior to this role, Heather was a Health Services Training Specialist at Cigna-HealthSpring, focusing on new hire onboarding and conducting research for the Health Services department. Heather also worked as a Nurse Case Manager, providing in-person assessments and adhering to nursing documentation guidelines. Heather holds an Associate's degree in Nursing from Excelsior University.