Brittany S.

Compliance & Customer Care Manager at CINCINNATI METROPOLITAN HOUSING AUTHORITY

Brittany S. has a diverse work experience spanning several industries. Brittany is currently working at the Cincinnati Metropolitan Housing Authority as the Compliance & Customer Care Manager, a role they started in October 2022. Prior to this, they were a Housing Choice Voucher Coordinator with the same company from May 2020 to October 2022.

Before joining the housing authority, Brittany worked at Primerica as a Sr. Servicing Associate from February 2019, and they are still currently employed in this role. Brittany also gained experience as a Credit Specialist at Abundant Living Credit Repair & Consulting from January 2021 to March 2022.

Earlier in their career, Brittany was employed at Fifth Third Bank where they held various positions. Brittany worked as a Senior Compliance Specialist from September 2016 to July 2018, where they primarily focused on reviewing high-risk client portfolios and ensuring compliance with regulations. Prior to that, they served as a Freddie Mac Claims Analyst from April 2012 to August 2016, managing claims and identifying process gaps. Brittany initially started their career in the banking industry as a Collections Representative at Fifth Third Bank from March 2009 to April 2012.

Before joining Fifth Third Bank, Brittany worked at Citi as a Collections Representative from August 2008 to February 2009.

Overall, Brittany has gained significant experience in compliance, customer care, housing management, credit repair, and collections throughout their career in various organizations.

Brittany S. obtained their Certified Insurance Consultant License (Life & Health), Individual from the State of Ohio in March 2019. Prior to that, they attended Thomas More University from 2013 to 2016, where they earned a Bachelor of Business Administration (BBA) degree with a focus on Business Administration and Management, General. Before their undergraduate studies, they attended Cincinnati State Technical and Community College from 2007 to 2009, where they obtained an Associate's degree in Business Administration and Management, General. Brittany's education history dates back to their high school years at Clark Montessori High School from 2004 to 2007, although no degree or field of study was specified during that period.

Links

Previous companies

Fifth Third Bank logo

Timeline

  • Compliance & Customer Care Manager

    October, 2022 - present

  • Housing Choice Voucher Coordinator

    May, 2020